Feedback
Listening, learning and improving
We enjoy providing great service and we're enthusiastic and committed to securing happy, loyal customers, who in turn feel able to recommend us to their colleagues and contacts.
The business case for this is so compelling, that we've worked hard and long to make sure this is part of The Colourwave value system.
However, we recognise that sometimes things will go wrong, and it's here too, that we have an opportunity to create a positive outcome.
If there is any aspect of our service or product performance that has not met your expectations, then please contact us by email feedback@colourwave.org.uk. In most cases, we'd hope by discussing the problem with your original contact that a satisfactory outcome can be agreed.
If this is not the case then I'd be pleased to take your call or email and look into the problem personally.
Call me directly on (+44) 01726 - 890092 or email alan@colourwave.org.uk
Alan Hawkes - Managing Director
Through listening and responding to all customer feedback we get a chance to make improvements to our business.
